RTO Policies and Procedures – SRTOs 2015 and CRICOS/National Code 2018
Fast Shipping with Professional Packaging
We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your items will go through a thorough examination and will be safely packaged prior to being shipped. We deliver to thousands of customers each day in different countries. This demonstrates our dedication to be the largest online retailer in the world. Warehouses and distribution centers can be found in Europe and the USA.
Note: Orders with multiple items will have a different processing period for each item.
Before shipping We will inspect thoroughly the items you've ordered. Currently, most orders are shipped within 48 hours. The estimated delivery time is between 3-7 days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The actual stock levels can fluctuate at any time. Be aware that your order will be out of stock when the order has been placed.
The policy is 30 days. If thirty days have passed after you bought your item, we cannot offer you a return or exchange.
To be returned it must be in its original packaging, unopened and in the condition you received it. It must also remain in the original packaging.
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