Our assessment resources contain everything you need to begin assessing your learners.
Our assessment resources include:
- Assessment Pack (Student)
- Trainer Assessment Pack (Marking Guide)
- Mapping for each unit of competency
- Assessment Record Tools
Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
- Industry consultation
- Robust validations
- Assessment of best practice holistic delivery
We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!
| Core units | |
|---|---|
| SIRXCEG001 | Engage the customer |
| SIRXCEG002 | Assist with customer difficulties |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCOM002 | Work effectively in a team |
| SIRXIND001 | Work effectively in a service environment |
| SIRXRSK001 | Identify and respond to security risks |
| SIRXSLS001 | Sell to the retail customer |
| SIRXWHS002 | Contribute to workplace health and safety |
| Elective units | |
| CHCDIV001 | Work with diverse people |
| SIRXCOM003 | Promote team cohesion |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRXCEG006 | Provide online customer service |
| SITHFAB002 | Provide responsible service of alcohol |
* We can develop additional elective units that are not listed on request (Please contact us for further information).
Fast Shipping with Professional Packaging
We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your items will go through a thorough examination and will be safely packaged prior to being shipped. We deliver to thousands of customers each day in different countries. This demonstrates our dedication to be the largest online retailer in the world. Warehouses and distribution centers can be found in Europe and the USA.
Note: Orders with multiple items will have a different processing period for each item.
Before shipping We will inspect thoroughly the items you've ordered. Currently, most orders are shipped within 48 hours. The estimated delivery time is between 3-7 days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The actual stock levels can fluctuate at any time. Be aware that your order will be out of stock when the order has been placed.
The policy is 30 days. If thirty days have passed after you bought your item, we cannot offer you a return or exchange.
To be returned it must be in its original packaging, unopened and in the condition you received it. It must also remain in the original packaging.
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