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SCORM
SCORM Compliant Package-ICTSAS412 Action change requests CAQA Resources
SCORM Compliant Package-ICTSAS420 Provide first-level remote help-desk support CAQA Resources
SCORM Compliant Package-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults CAQA Resources
SCORM Compliant Package-ICTSAS428 Hand over ICT system components to clients CAQA Resources
SCORM Compliant Package-ICTSAS432 Identify and resolve client ICT problems CAQA Resources
SCORM Compliant Package-ICTSAS433 Update ICT client support procedures and assist with policy development CAQA Resources
SCORM Compliant Package-ICTSAS436 Evaluate ICT system status CAQA Resources
SCORM Compliant Package-ICTSAS438 Implement maintenance procedures CAQA Resources
SCORM Compliant Package-ICTSAS440 Monitor and administer security of ICT systems CAQA Resources
SCORM Compliant Package-ICTSAS441 Support ICT system software CAQA Resources
SCORM Compliant Package-ICTSAS442 Provide first-level remote help desk support CAQA Resources
SCORM Compliant Package-ICTSAS443 Support operating system users and troubleshoot applications CAQA Resources
SCORM Compliant Package-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems CAQA Resources
SCORM Compliant Package-ICTSAS501 Develop, implement and evaluate an incident response plan CAQA Resources
SCORM Compliant Package-ICTSAS502 Establish and maintain client user liaison CAQA Resources
SCORM Compliant Package-ICTSAS505 Review and update disaster recovery and contingency plans CAQA Resources
SCORM Compliant Package-ICTSAS506 Update ICT system operational procedures CAQA Resources
SCORM Compliant Package-ICTSAS512 Review and manage delivery of maintenance services CAQA Resources
SCORM Compliant Package-ICTSAS517 Use network tools CAQA Resources
SCORM Compliant Package-ICTSAS518 Install and upgrade operating systems CAQA Resources
SCORM Compliant Package-ICTSAS520 Develop detailed test plans CAQA Resources
SCORM Compliant Package-ICTSAS522 Manage the testing process CAQA Resources
SCORM Compliant Package-ICTSAS524 Develop, implement and evaluate an incident response plan CAQA Resources
SCORM Compliant Package-ICTSAS526 Review and update disaster recovery and contingency plans CAQA Resources
SCORM Compliant Package-ICTSAS527 Manage client problems CAQA Resources
SCORM Compliant Package-ICTSAS529 Prioritise ICT change requests CAQA Resources
SCORM Compliant Package-ICTSAS530 Use network tools CAQA Resources
SCORM Compliant Package-ICTSAS602 Implement change management processes CAQA Resources
SCORM Compliant Package-ICTSUS403 Install and test power management software CAQA Resources
SCORM Compliant Package-ICTSUS404 Install thin client applications for power over ethernet CAQA Resources
SCORM Compliant Package-ICTSUS501 Implement server virtualisation for a sustainable ICT system CAQA Resources
SCORM Compliant Package-ICTSUS502 Install and test virtual infrastructure CAQA Resources
SCORM Compliant Package-ICTSUS601 Integrate sustainability in ICT planning and design projects CAQA Resources
SCORM Compliant Package-ICTSUS603 Integrate sustainability in ICT planning and design projects CAQA Resources
SCORM Compliant Package-ICTSUS604 Prepare business cases for sustainability and competitive advantage in ICT projects CAQA Resources
SCORM Compliant Package-ICTSUS806 Lead applied research in ICT sustainability CAQA Resources
SCORM Compliant Package-ICTTEN409 Commission an electronic system CAQA Resources
SCORM Compliant Package-ICTTEN410 Locate, diagnose and rectify faults CAQA Resources
SCORM Compliant Package-ICTTEN416 Install, configure and test an internet protocol network CAQA Resources
SCORM Compliant Package-ICTTEN417 Install, configure and test a router CAQA Resources
SCORM Compliant Package-ICTTEN418 Install and test a radio frequency identification system CAQA Resources
SCORM Compliant Package-ICTTEN419 Implement and troubleshoot enterprise routers and switches CAQA Resources
SCORM Compliant Package-ICTTEN420 Design, install and configure an internetwork CAQA Resources
SCORM Compliant Package-ICTTEN434 Install, configure and test internet protocol networks CAQA Resources
SCORM Compliant Package-ICTTEN503 Design an electronic system for a telecommunications network CAQA Resources
SCORM Compliant Package-ICTTEN513 Install, configure and test a local area network switch CAQA Resources
SCORM Compliant Package-ICTTEN516 Produce technical solutions from business specifications CAQA Resources
SCORM Compliant Package-ICTTEN519 Design network building projects CAQA Resources
SCORM Compliant Package-ICTTEN525 Install, configure and test local area network switches CAQA Resources
SCORM Compliant Package-ICTTEN602 Undertake system administration CAQA Resources
SCORM Compliant Package-ICTTEN604 Coordinate fault rectification and restoration of service following network outages CAQA Resources
SCORM Compliant Package-ICTTEN605 Implement planned network changes with minimal impact to the customer CAQA Resources
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