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Class Activity Book-ICTSAS442 Provide first-level remote help desk support CAQA Resources
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Class Activity Book-ICTSAS502 Establish and maintain client user liaison CAQA Resources
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Class Activity Book-ICTSAS506 Update ICT system operational procedures CAQA Resources
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Class Activity Book-ICTSAS512 Review and manage delivery of maintenance services CAQA Resources
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Class Activity Book-ICTSAS517 Use network tools CAQA Resources
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Class Activity Book-ICTSAS518 Install and upgrade operating systems CAQA Resources
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Class Activity Book-ICTSAS520 Develop detailed test plans CAQA Resources
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Class Activity Book-ICTSAS522 Manage the testing process CAQA Resources
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Class Activity Book-ICTSAS527 Manage client problems CAQA Resources
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Class Activity Book-ICTSAS529 Prioritise ICT change requests CAQA Resources
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Class Activity Book-ICTSAS530 Use network tools CAQA Resources
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Class Activity Book-ICTSAS602 Implement change management processes CAQA Resources
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Class Activity Book-ICTSUS403 Install and test power management software CAQA Resources
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Class Activity Book-ICTSUS502 Install and test virtual infrastructure CAQA Resources
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Class Activity Book-ICTSUS806 Lead applied research in ICT sustainability CAQA Resources
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Class Activity Book-ICTTEN410 Locate, diagnose and rectify faults CAQA Resources
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Class Activity Book-ICTTEN417 Install, configure and test a router CAQA Resources
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Class Activity Book-ICTTEN420 Design, install and configure an internetwork CAQA Resources
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Class Activity Book-ICTTEN434 Install, configure and test internet protocol networks CAQA Resources
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Class Activity Book-ICTTEN513 Install, configure and test a local area network switch CAQA Resources
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Class Activity Book-ICTTEN519 Design network building projects CAQA Resources
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Class Activity Book-ICTTEN525 Install, configure and test local area network switches CAQA Resources
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Class Activity Book-ICTTEN602 Undertake system administration CAQA Resources
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Class Activity Book-ICTTEN611 Produce an ICT network architecture design CAQA Resources
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Class Activity Book-ICTTEN614 Conduct network system optimisation and administration CAQA Resources
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Class Activity Book-ICTTEN615 Manage network traffic CAQA Resources
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Class Activity Book-ICTTEN618 Analyse and organise repair of highly complex networks CAQA Resources
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Class Activity Book-ICTTEN622 Produce ICT network architecture designs CAQA Resources
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Class Activity Book-ICTTEN811 Evaluate and apply network security CAQA Resources
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Class Activity Book-ICTTEN824 Manage network testing strategies CAQA Resources
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Class Activity Book-ICTTEN827 Produce engineering solutions CAQA Resources
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Class Activity Book-ICTWEB201 Use social media tools for collaboration and engagement CAQA Resources
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Class Activity Book-ICTWEB302 Build simple websites using commercial programs CAQA Resources