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Class Activity Book-SITXCCS012 Provide lost and found services CAQA Resources
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Class Activity Book-SITXCCS013 Provide club reception services CAQA Resources
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Class Activity Book-SITXCCS014 Provide service to customers CAQA Resources
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Class Activity Book-SITXCCS015 Enhance customer service experiences CAQA Resources
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Class Activity Book-SITXCCS016 Develop and manage quality customer service practices CAQA Resources
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Class Activity Book-SITXCCS017 Use a computerised booking system CAQA Resources
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Class Activity Book-SITXCCS019 Prepare quotations CAQA Resources
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Class Activity Book-SITXCOM001 Source and present information CAQA Resources
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Class Activity Book-SITXCOM002 Show social and cultural sensitivity CAQA Resources
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Class Activity Book-SITXCOM005 Manage conflict CAQA Resources
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Class Activity Book-SITXCOM006 Source and present information CAQA Resources
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Class Activity Book-SITXCOM007 Show social and cultural sensitivity CAQA Resources
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Class Activity Book-SITXCOM010 Manage conflict CAQA Resources
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Class Activity Book-SITXCRI003 Respond to a customer in crisis CAQA Resources
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Class Activity Book-SITXFIN001 Process financial transactions CAQA Resources
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Class Activity Book-SITXFIN002 Interpret Financial Information CAQA Resources
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Class Activity Book-SITXFIN003 Manage finances within a budget CAQA Resources
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Class Activity Book-SITXFIN004 Prepare and monitor budgets CAQA Resources
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Class Activity Book-SITXFIN005 Manage physical assests CAQA Resources
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Class Activity Book-SITXFIN007 Process financial transactions CAQA Resources
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Class Activity Book-SITXFIN008 Interpret financial information CAQA Resources
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Class Activity Book-SITXFIN009 Manage finances within a budget CAQA Resources
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Class Activity Book-SITXFIN010 Prepare and monitor budgets CAQA Resources
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Class Activity Book-SITXFIN011 Manage physical assets CAQA Resources
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Class Activity Book-SITXFSA001 Use hygienic practices for food safety CAQA Resources
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Class Activity Book-SITXFSA002 Participate in safe food handling practices CAQA Resources
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Class Activity Book-SITXFSA005 Use hygienic practices for food safety CAQA Resources
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Class Activity Book-SITXFSA006 Participate in safe food handling practices CAQA Resources
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Class Activity Book-SITXFSA007 Transport and store food CAQA Resources
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Class Activity Book-SITXFSA008 Develop and implement a food safety program CAQA Resources
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Class Activity Book-SITXGLC001 Research and comply with regulatory requirements CAQA Resources
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Class Activity Book-SITXGLC002 Identify and manage legal risks and comply with law CAQA Resources
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Class Activity Book-SITXHRM001 Coach others in job skills CAQA Resources
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Class Activity Book-SITXHRM003 Lead and manage people CAQA Resources
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Class Activity Book-SITXHRM004 Recruit, select and induct staff CAQA Resources
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Class Activity Book-SITXHRM006 Monitor staff performance CAQA Resources
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Class Activity Book-SITXHRM007 Coach others in job skills CAQA Resources
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Class Activity Book-SITXHRM009 Lead and manage people CAQA Resources
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Class Activity Book-SITXHRM010 Recruit, select and induct staff CAQA Resources
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Class Activity Book-SITXHRM011 Manage volunteers CAQA Resources
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Class Activity Book-SITXHRM012 Monitor staff performance CAQA Resources
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Class Activity Book-SITXINV001 Receive and store stock CAQA Resources
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Class Activity Book-SITXINV002 Maintain the quality of perishable items CAQA Resources
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Class Activity Book-SITXINV003 Purchase goods CAQA Resources
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Class Activity Book-SITXINV006 Receive, store and maintain stock CAQA Resources
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Class Activity Book-SITXINV007 Purchase goods CAQA Resources
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Class Activity Book-SITXMGT001 Monitor work operations CAQA Resources