Self-Study Guide
Self-Study Guide-SIRRMER003 Coordinate visual merchandising activities CAQA Resources
Self-Study Guide
Self-Study Guide-SIRRRTF001 Balance and secure point-of-sale terminal CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG001 Engage the customer CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG003 Build customer relationships and loyalty CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG005 Maintain business to business relationships CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG007 Develop online customer service standards CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCHA002 Lead the change process CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXCOM003 Promote team cohesion CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXECM001 Monitor and interpret online data analytics CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXECM002 Prepare digital content CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXECM003 Design an ecommerce site CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXIND001 Work effectively in a service environment CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXIND002 Organise and maintain the store environment CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXMGT001 Supervise and support frontline team members CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXMGT002 Lead a frontline team CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXMGT005 Lead the development of business opportunities CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXMKT001 Support marketing and promotional activities CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXOSM005 Develop a basic website for customer engagement CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXOSM006 Develop and manage social media and online strategies CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXRSK002 Maintain store security CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXSLS003 Achieve sales results CAQA Resources
Self-Study Guide
Self-Study Guide-SIRXSLS004 Drive sales results CAQA Resources
