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Session Plan-SIRRRTF001 Balance and secure point-of-sale terminal CAQA Resources

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Session Plan-SIRRRTF002 Monitor retail store financials CAQA Resources

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Session Plan-SIRRRTF003 Drive retail profitability CAQA Resources

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Session Plan-SIRRSTR001 Undertake strategic planning in retail CAQA Resources

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Session Plan-SIRWSLS002 Analyse and achieve sales targets CAQA Resources

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Session Plan-SIRXCEG001 Engage the customer CAQA Resources

$ 36,75
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Session Plan-SIRXCEG002 Assist with customer difficulties CAQA Resources

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Session Plan-SIRXCEG003 Build customer relationships and loyalty CAQA Resources

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Session Plan-SIRXCEG004 Create a customer-centric culture CAQA Resources

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Session Plan-SIRXCEG005 Maintain business to business relationships CAQA Resources

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Session Plan-SIRXCEG006 Provide online customer service CAQA Resources

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Session Plan-SIRXCEG007 Develop online customer service standards CAQA Resources

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Session Plan-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CAQA Resources

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Session Plan-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CAQA Resources

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Session Plan-SIRXCHA001 Facilitate the change process CAQA Resources

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Session Plan-SIRXCHA002 Lead the change process CAQA Resources

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Session Plan-SIRXCOM001 Communicate in the workplace to support team and customer outcomes CAQA Resources

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Session Plan-SIRXCOM002 Work effectively in a team CAQA Resources

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Session Plan-SIRXCOM003 Promote team cohesion CAQA Resources

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Session Plan-SIRXECM001 Monitor and interpret online data analytics CAQA Resources

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Session Plan-SIRXECM002 Prepare digital content CAQA Resources

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Session Plan-SIRXECM003 Design an ecommerce site CAQA Resources

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Session Plan-SIRXHRM001 Recruit, select and induct team members CAQA Resources

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Session Plan-SIRXHRM002 Maintain employee relations CAQA Resources

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Session Plan-SIRXIND001 Work effectively in a service environment CAQA Resources

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Session Plan-SIRXIND002 Organise and maintain the store environment CAQA Resources

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Session Plan-SIRXIND003 Organise personal work requirements CAQA Resources

$ 84,00
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Session Plan-SIRXMGT001 Supervise and support frontline team members CAQA Resources

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Session Plan-SIRXMGT002 Lead a frontline team CAQA Resources

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Session Plan-SIRXMGT003 Provide Leadership to others CAQA Resources

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Session Plan-SIRXMGT005 Lead the development of business opportunities CAQA Resources

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Session Plan-SIRXMKT001 Support marketing and promotional activities CAQA Resources

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Session Plan-SIRXMKT002 Use social media to engage customers CAQA Resources

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Session Plan-SIRXMKT006 Develop a social media strategy CAQA Resources

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Session Plan-SIRXMKT007 Develop a digital marketing plan CAQA Resources

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Session Plan-SIRXOSM001 Identify and review social media and online platforms for organisational use CAQA Resources

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Session Plan-SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms CAQA Resources

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Session Plan-SIRXOSM003 Use social media and online tools CAQA Resources

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Session Plan-SIRXOSM004 Analyse performance of social media and online business tools CAQA Resources

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Session Plan-SIRXOSM005 Develop a basic website for customer engagement CAQA Resources

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Session Plan-SIRXOSM006 Develop and manage social media and online strategies CAQA Resources

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Session Plan-SIRXOSM007 Manage risk to organisational reputation in an online setting CAQA Resources

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Session Plan-SIRXPDK001 Advise on products and services CAQA Resources

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Session Plan-SIRXPDK002 Advise on food products and services CAQA Resources

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Session Plan-SIRXRSK001 Identify and respond to security risks CAQA Resources

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Session Plan-SIRXRSK002 Maintain store security CAQA Resources

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Session Plan-SIRXSLS001 Sell to the retail customer CAQA Resources

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Session Plan-SIRXSLS002 Follow point-of-sale procedures CAQA Resources

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Session Plan-SIRXSLS003 Achieve sales results CAQA Resources

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Session Plan-SIRXSLS004 Drive sales results CAQA Resources

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Session Plan-SIRXSTR001 Develop an ecommerce strategy CAQA Resources

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Session Plan-SIRXTAD002 Develop the retail frontline CAQA Resources

$ 36,75