Assessment Kit
Class Activity Book
Class Activity Book-SIRCCPM002 Coordinate a pharmacy quality system CAQA Resources
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Class Activity Book-SIRCCPM003 Lead and develop pharmacy teams CAQA Resources
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Class Activity Book-SIRCCPM004 Manage pharmacy sales and service delivery CAQA Resources
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Class Activity Book-SIRCCPM005 Manage pharmacy premises, equipment and merchandise CAQA Resources
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Class Activity Book-SIRCCPM006 Develop a pharmacy product and service range CAQA Resources
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Class Activity Book-SIRCDIS002 Deliver medicines to customers outside the pharmacy CAQA Resources
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Class Activity Book-SIRCDIS003 Assist in dispensing prescriptions CAQA Resources
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Class Activity Book-SIRCDIS004 Assist in preparing dose administration aids CAQA Resources
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Class Activity Book-SIRCDIS007 Administer dispensary computer system and claims CAQA Resources
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Class Activity Book-SIRCDIS008 Coordinate service to residential care facilities CAQA Resources
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Class Activity Book-SIRRFSA001 Handle Food safety in a retail environment CAQA Resources
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Class Activity Book-SIRRFSA002 Supervise food safety program CAQA Resources
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Class Activity Book-SIRRINV001 Receive and handle retail stock CAQA Resources
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Class Activity Book-SIRRMER001 Produce visual merchandise displays CAQA Resources
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Class Activity Book-SIRRMER002 Merchandise food products CAQA Resources
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Class Activity Book-SIRRMER003 Coordinate visual merchandising activities CAQA Resources
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Class Activity Book-SIRRRTF001 Balance and secure point-of-sale terminal CAQA Resources
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Class Activity Book-SIRRRTF002 Monitor retail store financials CAQA Resources
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Class Activity Book-SIRRRTF003 Drive retail profitability CAQA Resources
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Class Activity Book-SIRRSTR001 Undertake strategic planning in retail CAQA Resources
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Class Activity Book-SIRWSLS002 Analyse and achieve sales targets CAQA Resources
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Class Activity Book-SIRXCEG001 Engage the customer CAQA Resources
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Class Activity Book-SIRXCEG002 Assist with customer difficulties CAQA Resources
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Class Activity Book-SIRXCEG003 Build customer relationships and loyalty CAQA Resources
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Class Activity Book-SIRXCEG004 Create a customer-centric culture CAQA Resources
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Class Activity Book-SIRXCEG005 Maintain business to business relationships CAQA Resources
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Class Activity Book-SIRXCEG006 Provide online customer service CAQA Resources
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Class Activity Book-SIRXCEG007 Develop online customer service standards CAQA Resources
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Class Activity Book-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CAQA Resources
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Class Activity Book-SIRXCHA001 Facilitate the change process CAQA Resources
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Class Activity Book-SIRXCHA002 Lead the change process CAQA Resources
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Class Activity Book-SIRXCOM002 Work effectively in a team CAQA Resources
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Class Activity Book-SIRXCOM003 Promote team cohesion CAQA Resources
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Class Activity Book-SIRXECM001 Monitor and interpret online data analytics CAQA Resources
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Class Activity Book-SIRXECM002 Prepare digital content CAQA Resources
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Class Activity Book-SIRXECM003 Design an ecommerce site CAQA Resources
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Class Activity Book-SIRXHRM001 Recruit, select and induct team members CAQA Resources
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Class Activity Book-SIRXHRM002 Maintain employee relations CAQA Resources
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Class Activity Book-SIRXIND001 Work effectively in a service environment CAQA Resources
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Class Activity Book-SIRXIND002 Organise and maintain the store environment CAQA Resources
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Class Activity Book-SIRXIND003 Organise personal work requirements CAQA Resources
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Class Activity Book-SIRXMGT001 Supervise and support frontline team members CAQA Resources