Unit Knowledge Guide
Unit Knowledge Guide-SIRCCPM003 Lead and develop pharmacy teams CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCCPM004 Manage pharmacy sales and service delivery CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCCPM005 Manage pharmacy premises, equipment and merchandise CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCCPM006 Develop a pharmacy product and service range CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCDIS002 Deliver medicines to customers outside the pharmacy CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCDIS003 Assist in dispensing prescriptions CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCDIS004 Assist in preparing dose administration aids CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCDIS007 Administer dispensary computer system and claims CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRCDIS008 Coordinate service to residential care facilities CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide
Unit Knowledge Guide-SIRRFSA001 Handle Food safety in a retail environment CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRFSA002 Supervise food safety program CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRINV001 Receive and handle retail stock CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRINV002 Control stock CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRMER001 Produce visual merchandise displays CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRMER002 Merchandise food products CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRMER003 Coordinate visual merchandising activities CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRRTF001 Balance and secure point-of-sale terminal CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRRTF002 Monitor retail store financials CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRRTF003 Drive retail profitability CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRRSTR001 Undertake strategic planning in retail CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRWSLS002 Analyse and achieve sales targets CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG001 Engage the customer CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG002 Assist with customer difficulties CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG004 Create a customer-centric culture CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG005 Maintain business to business relationships CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG006 Provide online customer service CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG007 Develop online customer service standards CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCHA001 Facilitate the change process CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCHA002 Lead the change process CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCOM002 Work effectively in a team CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXCOM003 Promote team cohesion CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXECM001 Monitor and interpret online data analytics CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXECM002 Prepare digital content CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXECM003 Design an ecommerce site CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXHRM001 Recruit, select and induct team members CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXHRM002 Maintain employee relations CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXIND001 Work effectively in a service environment CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXIND002 Organise and maintain the store environment CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXIND003 Organise personal work requirements CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMGT001 Supervise and support frontline team members CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMGT002 Lead a frontline team CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMGT003 Provide Leadership to others CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMGT005 Lead the development of business opportunities CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMKT001 Support marketing and promotional activities CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMKT002 Use social media to engage customers CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMKT006 Develop a social media strategy CAQA Resources
Unit Knowledge Guide
Unit Knowledge Guide-SIRXMKT007 Develop a digital marketing plan CAQA Resources