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RPL Kit-BSB30215 Certificate III in Customer Engagement CAQA Resources

$ 900,00

SKU: mode_5928898625691 Category: RPL Kit Tags: BSB, Certificate III, Pre-order, RPL Kit (Q)

Description
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Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards.

The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods.

Our RPL Kit includes six steps:

Stage 1: An RPL Application Form and Information booklet for the candidate to complete that meets regulatory compliance, organisational and NCVER requirements.

Stage 2: Includes:

A self assessment kit for candidates to assess their skills and knowledge
Competency conversation kit for candidates to demonstrate their skills and explain their level of knowledge.
Demonstration and observation kit with practical tasks, for candidates to provide additional evidence

This fulfills training package requirements and the collection of supporting documentation and evidence. The kit also includes instructions regarding evidence-gathering tasks (where applicable).

Stage 3: Third Party Kit, to be completed by an independent third party who is familiar with the candidate’s abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate. The third party person is asked to provide feedback on the candidate’s skills and workplace performance.

Stage 4: The RPL Post Assessment Kit. This stage involves all the processes the Assessor and Registered Training Organisation (RTO) undertake to finalise the RPL assessment process for the candidate.

Stage 5: The RPL Trainer and Assessor Kit. This includes benchmarking information for trainers and assessors to enable them to make consistent evaluations of competence. It includes detailed instructions, procedures and recording tools to be used during the process.

Stage 6: Mapping Document. Questions, activities and tasks are mapped to the requirements of each unit of competency.

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered training organisation (RTO). Our RPL Kits can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Purchasers are asked to agree to a license agreement to this effect prior to purchase.

Core units
BSBCUE301	Use multiple information systems
BSBCUE307	Work effectively in customer engagement
BSBCUE309	Develop product and service knowledge for customer engagement operation
BSBCUS301	Deliver and monitor a service to customers
Elective units
BSBITU307	Develop keyboarding speed and accuracy	Group A
BSBWOR301	Organise personal work priorities and development	Group A
BSBWHS201	Contribute to health and safety of self and others	Group B
BSBSUS401	Implement and monitor environmentally sustainable work practices	Group B
BSBMGT402	Implement operational plan	Group B
BSBWOR203	Work effectively with others	Group B
ICTSAS305	Provide ICT advice to clients	Group B
BSBITU213	Use digital technologies to communicate remotely	Group A

If you require RPL Kits with comprehensive benchmarking, please contact us for a quote.

Fast Shipping with Professional Packaging

We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your items will go through a thorough examination and will be safely packaged prior to being shipped. We deliver to thousands of customers each day in different countries. This demonstrates our dedication to be the largest online retailer in the world. Warehouses and distribution centers can be found in Europe and the USA.

Note: Orders with multiple items will have a different processing period for each item.

Before shipping We will inspect thoroughly the items you've ordered. Currently, most orders are shipped within 48 hours. The estimated delivery time is between 3-7 days.

Returns

Stock is dynamic, and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The actual stock levels can fluctuate at any time. Be aware that your order will be out of stock when the order has been placed.

The policy is 30 days. If thirty days have passed after you bought your item, we cannot offer you a return or exchange.

To be returned it must be in its original packaging, unopened and in the condition you received it. It must also remain in the original packaging.

RPL Kit-BSB30215 Certificate III in Customer Engagement CAQA Resources

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