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Class Activity Book-SIRCDIS008 Coordinate service to residential care facilities CAQA Resources
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Class Activity Book-SIRRFSA001 Handle Food safety in a retail environment CAQA Resources
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Class Activity Book-SIRRFSA002 Supervise food safety program CAQA Resources
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Class Activity Book-SIRRINV001 Receive and handle retail stock CAQA Resources
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Class Activity Book-SIRRMER001 Produce visual merchandise displays CAQA Resources
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Class Activity Book-SIRRMER002 Merchandise food products CAQA Resources
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Class Activity Book-SIRRMER003 Coordinate visual merchandising activities CAQA Resources
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Class Activity Book-SIRRRTF001 Balance and secure point-of-sale terminal CAQA Resources
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Class Activity Book-SIRRRTF002 Monitor retail store financials CAQA Resources
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Class Activity Book-SIRRRTF003 Drive retail profitability CAQA Resources
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Class Activity Book-SIRRSTR001 Undertake strategic planning in retail CAQA Resources
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Class Activity Book-SIRWSLS002 Analyse and achieve sales targets CAQA Resources
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Class Activity Book-SIRXCEG001 Engage the customer CAQA Resources
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Class Activity Book-SIRXCEG002 Assist with customer difficulties CAQA Resources
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Class Activity Book-SIRXCEG003 Build customer relationships and loyalty CAQA Resources
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Class Activity Book-SIRXCEG004 Create a customer-centric culture CAQA Resources
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Class Activity Book-SIRXCEG005 Maintain business to business relationships CAQA Resources
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Class Activity Book-SIRXCEG006 Provide online customer service CAQA Resources
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Class Activity Book-SIRXCEG007 Develop online customer service standards CAQA Resources
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Class Activity Book-SIRXCEG008 Manage disrespectful, aggressive or abusive customers CAQA Resources
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Class Activity Book-SIRXCHA001 Facilitate the change process CAQA Resources
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Class Activity Book-SIRXCHA002 Lead the change process CAQA Resources
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Class Activity Book-SIRXCOM002 Work effectively in a team CAQA Resources
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Class Activity Book-SIRXCOM003 Promote team cohesion CAQA Resources
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Class Activity Book-SIRXECM001 Monitor and interpret online data analytics CAQA Resources
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Class Activity Book-SIRXECM002 Prepare digital content CAQA Resources
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Class Activity Book-SIRXECM003 Design an ecommerce site CAQA Resources
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Class Activity Book-SIRXHRM001 Recruit, select and induct team members CAQA Resources
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Class Activity Book-SIRXHRM002 Maintain employee relations CAQA Resources
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Class Activity Book-SIRXIND001 Work effectively in a service environment CAQA Resources
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Class Activity Book-SIRXIND002 Organise and maintain the store environment CAQA Resources
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Class Activity Book-SIRXIND003 Organise personal work requirements CAQA Resources
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Class Activity Book-SIRXMGT001 Supervise and support frontline team members CAQA Resources
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Class Activity Book-SIRXMGT002 Lead a frontline team CAQA Resources
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Class Activity Book-SIRXMGT003 Provide Leadership to others CAQA Resources
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Class Activity Book-SIRXMGT005 Lead the development of business opportunities CAQA Resources
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Class Activity Book-SIRXMKT001 Support marketing and promotional activities CAQA Resources
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Class Activity Book-SIRXMKT002 Use social media to engage customers CAQA Resources
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Class Activity Book-SIRXMKT006 Develop a social media strategy CAQA Resources
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Class Activity Book-SIRXMKT007 Develop a digital marketing plan CAQA Resources
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Class Activity Book-SIRXOSM003 Use social media and online tools CAQA Resources
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Class Activity Book-SIRXOSM005 Develop a basic website for customer engagement CAQA Resources
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Class Activity Book-SIRXOSM006 Develop and manage social media and online strategies CAQA Resources
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Class Activity Book-SIRXPDK001 Advise on products and services CAQA Resources